Our policies regarding cancellations and refunds for various services
Last updated: January 2025
At Interncred, we strive to provide the best service experience for both students and companies. This Cancellation & Refund Policy outlines the circumstances under which cancellations and refunds may be granted for our various services.
Please read this policy carefully before making any payments for our services. By using our services and making payments, you agree to the terms outlined in this policy.
For internship certification fees, the following policy applies:
Certification fee refund requests must be submitted within 7 days of payment and before certificate issuance. Refunds will be processed to the original payment method within 10-14 business days.
For project development services (website development, data analytics, data science projects, etc.), the following cancellation and refund policy applies:
Cancellations must be requested in writing. If cancellation occurs before project initiation, 80% of the advance payment will be refunded. After project initiation, the advance payment is non-refundable.
Refunds for completed work are evaluated on a case-by-case basis. If deliverables do not meet agreed specifications and cannot be rectified, a partial refund may be provided based on work completed.
Project scope changes or additional requirements may affect the refund eligibility. All project specifications and deliverables are documented in the project agreement before work begins.
For companies using our premium recruitment services:
To request a refund, please follow these steps:
Send refund request to support@interncred.com with payment details
Our team will review your request within 3-5 business days
If approved, we'll process your refund
Refund will be issued to original payment method within 10-14 days
Please include your full name, contact information, payment date, payment method, and reason for refund request to expedite the process.
The following items are generally non-refundable:
In certain exceptional circumstances, we may consider refund requests that fall outside our standard policy:
For special circumstance refunds, appropriate documentation may be required, such as bank statements showing duplicate charges or evidence of unauthorized transactions.
For questions about cancellations or refunds, please contact our support team:
Please allow 1-2 business days for a response to your inquiry.
By using Interncred's services and making payments, you acknowledge that you have read, understood, and agree to be bound by this Cancellation & Refund Policy. We reserve the right to modify this policy at any time, with changes effective upon posting to our website.
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